HiModel Help Center
Returning & Replacing
Dealers / Distributors
Still having trouble?
Have a question? Find your answer fast.
(Example: "place order ?")
What is your postal / mailling address?
Our mailing address is:
Attn: WANG LUO BU
Address: No. 10-4 South Siliu Road, 266042 Qingdao, China
(*Please DO contact us and get our approval via Help Desk system before returning any item.)
Other questions in this section
What is your policy on parcels returned/detained by customs or retunred by courier?
Can you tell me where my EMS package is?
Why my EMS pacel seems stuck there for several days?
I want to cancel an order, what should I do?
What should I do once arrange the payment?
Why I receive an error message of "This payment cannot be funded with a credit card at this time."?
Why have'nt I received my parcels shipped via postal (small) air parcel services after 30 days?
Why my order need to be humanly confirmed?
What are the differences among DHL/FedEx/TNT/EMS express services?
I have made payment via Paypal, why the order system still shows 'The payment due is awaited'?
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